Returns & Exchanges

At ShineXPro, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a hassle-free 30-day return and exchange policy on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your ShineXPro account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our quality team inspects your return, we will process your refund to the original payment method or ship your new exchange within 5 business days.